Required Qualifications
• Experience: 10+ years of hands-on experience as a Business Analyst within the Salesforce ecosystem.
• Deep Platform Knowledge: Expert-level understanding of Salesforce capabilities, limitations, and best practices (Security model, Automation strategies, Data limitations).
• Certifications: Should hold the Salesforce certification plus at least two consultant-level certifications
• Methodology: Proven experience working in Agile/Scrum and Waterfall environments
• Data Proficiency: Strong understanding of data migration, data integration, and tools
Preferred Qualifications
• Experience with Salesforce Health Cloud.
• Experience with integration middleware concepts.
• Certified Salesforce Application Architect or Business Analyst Certification.
• Industry-specific experience in Healthcare Payer
Competencies & Soft Skills
• Communication: Ability to translate technical jargon into business language for stakeholders and vice versa.
• Leadership: Experience mentoring junior team members
• Conflict Resolution: Ability to negotiate with stakeholders when requirements conflict or scope creep occurs.
Strategic Analysis & Solutioning
• Lead discovery workshops with client stakeholders and department heads to define business processes and functional requirements.
• Translate complex business needs into clear technical requirements for the development team.
• Act as a Subject Matter Expert (SME) for the Salesforce platform, advising the business on "Out of the Box" features vs. custom development to minimize technical debt.
• Partner with Solution Architects to design scalable solutions across Health Cloud.
Implementation & Delivery
• Manage the full Software Development Life Cycle (SDLC) within an Agile/Scrum or Waterfall environment.
• Create detailed documentation, including Business Requirement Documents (BRD), Functional Specification Documents (FSD), process flowcharts, and data models.
• Configure Salesforce objects, workflows, flows, and validation rules to build prototypes or Proof of Concepts (POCs).
Quality Assurance & Adoption :
• Lead the User Acceptance Testing (UAT) process, including creating test plans, triaging bugs, and obtaining sign-off.
• Drive user adoption through the creation of training materials and leading the sessions.
• Analyze data trends and reports to recommend continuous improvements to the platform.
...Data Center Technician - Olathe, KS We have an immediate long-term opportunity with one of our prime clients for a position... ...work at Olathe, KS Job Description: We are seeking an entry-level Data Center Technician to support a 24x7 IT environment by...
...Mortgage Office, is the industry leader in private lending and loan management technology. Since 1978, our software has powered thousands of... .... About the role Were looking for a Technical Project Manager to join our growing Engineering team. Youll play a critical...
...Job Title: Low Voltage Cable Technician Location: Dallas, Texas Company Overview: Electra Link is a leader in cabling and infrastructure solutions. We are seeking motivated installers to assist with the installation of various types of cabling. This role is...
...comprehensive leadership and technical development academies to help build your skills and capabilities. Summary The Delivery Project Manager leads the execution of complex, multi-workstream initiatives within large-scale Medicaid programs. This role partners closely...
...Job Requisition ID:48897 Office: Office of Healthcare Regulation Division: Long Term Care Special Investigations Unit Posting... ...as Staff Assistant to the Central Complaint Registry Program Administrator. ~ Completes Complaint Narrative, outlining each allegation...