Job Description

Job Description and Duties

The Department of Water Resources (DWR) is recruiting for a creative, self-starter, enthusiastic, talented, and highly motivated IT System Support Specialist II to join its SAP Center of Services. The individual will play critical role in fulfilling mission critical objectives of the State Water Project (SWP) within State Water Project Analysis Office (SWPAO). The candidate will bring strong vision, leadership and help build strategic advantage for DWR by applying best practices from industry standards. This position will require someone who can provide strong Project Management oversight and IT Technical leadership support to manage design, development, technical deliverables and work closely with business partners on the critical items.

If you’re up for the challenge, apply within and tell us more about yourself.

You will find additional information about the job in the Duty Statement.

You will find additional information about the job in the .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Professional work experience in IT Project Management area, preferably PMP certified.
• Experience in SAP technical support including design, development, and technical delivery would be helpful.
• Knowledge of Industry standards in Software Development Lifecycle, Agile methodology, Waterfall.
• Good demeanor, punctual, positive attitude, reliable, trustworthy with proven leadership abilities.
• Excellent written and verbal Communication skills and has an ability to interact with business stakeholders with ease.
• Strong commitment to learn, grow, mentor other junior staff and foster positive work environment.
• Creative thinker with excellent analytical skills, understands business process and has ability to solve complex problems.
• Quick learner and self-starter requires minimal supervision and directions.
• Knowledge of Contracts/ Vendor Management, Performance evaluation and has an ability to resolve conflicts and negotiate at various levels.

• Ability to prioritize task, stay focused and stay result oriented.

Benefits

to read about the outstanding benefits offered to eligible employees.

Personal Leave Program 2025 : Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals.  The specific rate and hours earned were negotiated and agreed upon by each bargaining unit.  The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings.  For additional information please visit  Human Resources Manual - CalHR .

Special Instructions

To be considered, submit a completed State application (STD. 678), Resume, and a Supplemental Questionnaire. Please reference SAP Position #50102125 and Job Control # 501065 in the “examination(s) or job title(s) for which you are applying” section of your application.

The submitted Supplemental Questionnaire information must be one (1) page (12-point Arial font):

1. Based on the position description, what is your experience that strongly relates to the position and skills which can help you to be successful?

2. Describe your experience leading a complex IT project, what challenges did you help overcome and what was your contribution to the project’s success?

The following basis of eligibility will be considered:  List eligibility, transfer, LEAP, reinstatement, and SROA/Surplus

Resumes, cover letters, and/or other attachments will not be accepted in lieu of a completed application.

. This survey is for research purpose only and will not affect the application status.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -

  See Supplemental Questionnaire information under Special Instructions below.

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