Objective: To ensure smooth operations of events that are held on DLCCC premises and assist clients in real-time with event needs.
Job Summary and Scope : This position is responsible addressing client, catering, bar, and entertainment needs as they arise during events, as well as working with the Events Manager to ensure customer satisfaction during events.
Key duties and tasks:
• To serve as dedicated “point person” for events and rentals.
• Assist with set-up and tear-down of event space as needed.
• To ensure proper cleanliness and orderly appearance of facilities before and during events and execute some basic cleaning duties as needed.
• To provide a welcoming and helpful environment for clients and event attendees.
• Be present for entire scheduled shift to ensure client satisfaction before, during or after events.
• To communicate with Events Manager regarding client or situational needs as they arise, including any emergencies and needs outside of norms for room rentals.
• Assist with basic technical needs during events such as operating ballroom sounds system, projector, microphones and computers.
• Coordinate with external staffing (catering, bars, entertainment, security) during event time and address concerns, needs, and issues as they arise.
• Depending on shift worked other duties also include collecting ballroom linens following events, ensuring lights and systems are powered down, client items are removed from space, and building is locked and secured at the end of rental period.
• Perform miscellaneous job-related duties as assigned.
Requirements & Desired qualifications :
• Excellent logistical and communication skills with great attention to detail and follow through.
• Exceptional customer service skills with the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to make necessary procedural decisions and judgements in real time that align with our event policies.
• Must be at least 18 years old.
• Must be able to lift 40-50 pounds.
• Must be available to work some non-typical office hours (weekends/evenings).
Position & Salary Range:
• Reports to the Events Manager.
• Is a flexible part-time, “at will” position, hours dependent on events scheduled.
• Hourly Position, $16-$20/hour depending on experience.
• Year-round position.
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